President & Chief Executive OfficerREAD BIO
Matthew J. O'Bryan
President & Chief Executive Officer
“I commit myself every day to my father Pat O’Bryan’s memory, progressively taking KLA Laboratories to heights he could never have imagined while proudly serving our clients with the honesty, integrity and passion he instilled in our family.”
The 90-year-old heart of KLA Laboratories continues to beat strong at every client job site, with every technological advancement, and inside every dedicated employee as Matt O’Bryan, youngest son of Norma and the late Pat O’Bryan, fervently forges innovative new paths with his entire team at the global communications technology company.
Matt began working at KLA in 1984 at age 16 in the shipping and receiving department, and became an audio/visual technician after high school graduation. Though Matt had been unsure about his life’s direction, his career path crystallized when his father, then KLA President Pat O’Bryan, passed away suddenly in 1991. His mother Norma took over as president and Matt was named vice president of operations while still in college, earning his Bachelor of Business Administration from Cleary University in 1992.
Ten years later in 2002, Norma sold KLA to Matt, who was promoted to president and COO, as well as to her son Donald and her daughter Mary. The second generation owner began expanded the company’s product and service offerings, and KLA’s annual revenue soared from $2.5 million that year to $11.9 million in 2005.
Matt’s vision and strength as a leader were both indisputably solidified when the company’s market share and profits dropped to dangerously low levels as the recession began to hit in 2007. Laser-focused on KLA’s future, the company began selling, engineering and installing hardware for the cabling and Wi-Fi networks they built. KLA created a Network Services Division and Network Staging Center as well as established expertise in distributed antenna systems (DAS). These new offerings led to rising revenues, reaching $30 million in 2015, with projected revenues of $40 million in 2016.
In January 2016, Matt became President and CEO of KLA, leading a growing team of approximately 150 employees with clients in 50 states as well as Canada and Mexico. Every KLA team member feels a part of the KLA family. Collaboration and the freedom to fail, grow and learn from mistakes are a big part of the corporate culture Matt has continued to strengthen throughout his tenure.
Matt earned an Associate Degree in Business Administration from Henry Ford Community College in 1998. Around that time, he was diagnosed with hairy cell leukemia, which has been in remission since 2000. Matt serves on the board of the Leukemia & Lymphoma Society’s Michigan Chapter, and was honored as one of the Crain’s Detroit Business 40 Under 40 class in 2007. In 2018, he received the Entrepreneur Of The Year Award in Michigan and Northwest Ohio.
One of Matt’s personal passions is playing rhythm guitar, singing and performing nationwide with his country-rock band, The Wrenfields. They have released three critically-acclaimed albums and won six Detroit Music Awards.
Executive Vice President & Chief Operating OfficerREAD BIO
Vice President & Chief Operating Officer
“I am inspired every day by the knowledge and depth of experience at KLA.”
Tommy Cataldo met Matt O’Bryan in 1986 when they both tried out for the men’s golf team during their sophomore year at Henry Ford Community College, and he became fast friends with Matt and his family. Seven years later in 1993, after spending the first part of his career in the golf industry in addition to enduring continuous pressure by Matt’s parents, Norma and Pat O’Bryan of KLA Laboratories, Tommy joined the company as a cable installation technician.
Tommy grew with the company, moving from the field to become purchasing manager in 1995 and operations manager in 1999. He was named vice president and general manager of KLA in 2005, and promoted to vice president and COO in 2016. Today, Tommy and Matt, president and CEO of KLA, work side by side overseeing every aspect of KLA’s operations, growth and success.
A golf enthusiast to his core, Tommy was captain of the men’s golf team during his sophomore year at Henry Ford Community College, and captain of the men’s golf team in his senior year at Detroit College of Business in 1990, where he graduated with a Bachelor of Business Administration in marketing and management. He resides in St. Clair Township, Michigan.
Executive DirectorREAD BIO
“KLA is a company full of fantastic employees where the sky is the limit.”
Prior to joining KLA Laboratories in January 2016, Glen Sutphin enjoyed a successful corporate career at several leading global companies. During his tenure at vice president of sales and marketing for Modernfold and president of the U.S. division of DORMA, Glen kept in contact with his old friend, KLA President and CEO Matt O’Bryan. When Glen began exploring his next career move, Matt offered him the opportunity to lead KLA’s expansion in the western United States.
As Executive Director, Glen is focusing on KLA’s Westward Expansion and overseeing our Las Vegas, Nevada office as well as business development for KLA. Glen is expanding KLA’s customer base and developing strategic partnerships in the casino, convention and hospitality industries. He also serves the company’s existing clients in the region and is partnering with other businesses not licensed to provide cabling and KLA’s other service offerings.
Glen received a Bachelor of Arts in psychology from Baldwin Wallace University and a Master of Arts in behavioral pharmacology from Western Michigan University. A musician since college, he performs nationally and frequently opens for Matt’s award-winning band, The Wrenfields. Glen was introduced to his wife Laura by KLA’s Mary O’Bryan.
Vice President, Partnerships – Arenas & VenuesREAD BIO
“Choose a job you love, and you will never have to work a day in your life.”
Shawn is a 20-year veteran of the sports and entertainment industry who joined KLA Laboratories in April of 2019. Prior to KLA, he previously served as Vice President, Business Development-Music & Sports at Entertainment Benefits Group, a Creative Artist Agency (CAA) owned company in Aventura, Florida. Shawn’s experience in the sports and entertainment universe also included roles as General Manager at Learfield Sports - Hurricane Sports Properties, Vice President of Sales and Retention for MLB’s Pittsburgh Pirates, Vice President of Sales and Fan Experience for NHL’s Florida Panthers, and as Senior Vice President of Sales and Service at Palace Sports & Entertainment for NBA’s Detroit Pistons and Palace of Auburn Hills.
Shawn has been friends with the O’Bryan family for over 15 years. He and Matt O’Bryan, President & CEO of KLA, worked on multiple projects together during Shawn’s time with the Detroit Pistons/Palace of Auburn Hills, including installation of an arena center console and multiple audio/video projects.
As Vice President of Partnerships – Arena & Venues, Shawn will oversee the growth of partnerships in the sports and entertainment vertical for KLA Laboratories, as well as serving the existing client relationships that KLA has already created. Additionally, he will be responsible for focusing on KLA’s southward expansion and the development of an office in the Florida marketplace in the near future.
Shawn was raised in Ellwood City, Pennsylvania. He graduated from Ohio University with a bachelor’s degree in Sports Management and immediately started his career with the Detroit Pistons in the summer of 1997. He enjoys spending time with his wife, Deborah and their nine children. He leads an active lifestyle and enjoys sports, kayaking, and biking. Shawn and his family currently reside in Jupiter, Florida.
Technical ConsultantREAD BIO
“There is always a solution.”
Steven began his career in sales over 35 years ago, with personal experience working with commercial, education, and government clients in the telecommunications and information technology industries. He has worked in telecom and business development for the past 25 years, working with AT&T, Verizon, Charter/Spectrum, Qwest/CenturyLink, and several other carriers.
Steven joined KLA in 2019 as a Technical Consultant. He believes KLA is setting the standard for innovative solutions in wireless networking across all platforms and wanted to work for a company that had an entrepreneurial feel. He assists KLA’s customers in exploring and implementing the right products and services for their wireless needs.
Steven earned his associate degree in Science from Delta college with a major in Fire Technologies. He is currently working on earning an additional degree in Computer Science from Delta College, with the goal of attending Saginaw Valley State University for a bachelor’s in Computer Science. He is an Apple Certified System Administrator and Technical Coordinator. In his free time, Steven enjoys riding his motorcycle and bicycle, off-road trail riding, walking his dog, Hank, and spending time with his wife, Karen, and their three grandchildren.
Director of Wireless SolutionsREAD BIO
“I never micromanage or stand over someone’s shoulder, I’m a team leader that removes roadblocks and hurdles for the team.”
Doug got his start at Royal Radio in Royal Oak as a Technician for Automotive and Home electronics. He was then hired at Ford Motor Company as an Apprentice Engineer for the Audio Engineering group designing radios for Ford vehicles. He also worked at Metro Cell communications, before working for 28 years at Verizon Wireless. He held many positions at Verizon, including Director of Engineering. When he left Verizon, he was a Principal RF Engineer working on 5G network deployments.
He has received numerous recognitions from his previous employers, including the 2011 Verizon Network Employee of the Year. He holds a patent for a new type of Ultra-Wide-Banded Antenna that is used in stadiums or venues beginning in 2017 (#9,761,957).
He first heard of KLA in 2008 as a customer to Ford. He designed, installed, and integrated a DAS network into a nearly 80 million square foot office and plant floor space for six months with the help of KLA. He is now the Director of Wireless Solutions at KLA, where he works with DAS, eFemto’s, ERAN, Wi-Fi and other solutions for all business verticals.
Doug was raised in Sterling Heights, Michigan and is a graduate of Macomb Community College. After Macomb, he attended Lawrence Technology University and graduated with an Electrical Engineering degree. He is a husband and father to three children and three step-children. He enjoys playing golf, walking, hiking, and woodworking. He spends weekends at his family house on McCullum Lake.
Senior Technical ConsultantREAD BIO
“Family and friends are what is most important in life.”
Jim began his career at Ford Motor Company after graduating from Michigan State University with a BS in Computer Science. He initially worked programming systems for Ford Credit and soon moved into the area of modems, telecommunications, and networks. He formed the first network team at Ford Credit in the mid-1990s and later went on to lead the team that built Ford Credit’s North American Call Center and telephony infrastructures. He also led teams supporting Windows and Linux servers, along with PC deployments. In 2012, he moved from Ford Credit to Ford IT, where he managed the Global LAN Planning group, with teams in India, Europe, and North America. These teams managed the planning and deployment of the networks in all Ford facilities.
After 36 years with Ford, Jim joined KLA working as a Senior Technical Consultant supporting new Business Development. He became familiar with KLA through his role leading LAN Planning at Ford. KLA was leveraged for in-plant wiring projects and provided Day One implementation planning and support.
Jim is married with two children. His wife (a U of M Dearborn graduate) works at Ford Credit, where the two of them met. He has a daughter who graduated from U of M’s Ross School of Business, and a son at Michigan State University (Class of 2020)-truly a house divided. He enjoys sports, likes to play golf, and sometimes spends time on the weekends binging on Netflix or Amazon Prime.
Lead Technical ManagerREAD BIO
Ali earned a degree in Mathematics from the American University of Beirut in Lebanon. After moving to the United States, he enrolled in the Cisco Academy at Henry Ford College where he earned his CCNA and CCNP. In 2009, he joined KLA Laboratories as a Lead Technical Manager.
Ali has implemented Cisco Systems upgrades and surveys for Ford Motor Company, including migration to Cisco IPTel phone systems. He has worked with General Motors, Michigan Motion Pictures, Bed Bath and Beyond, Law360, and Market Strategies. He has assisted AAA Life Insurance to become PCI compliant while supporting their day to day operations from routing and switching to VOIP and MPLS. More recently, Ali managed and supported network and wireless upgrades at Ford Field in Detroit, Michigan, as well as Little Caesars Arena (LCA).
Ali lives in Dearborn, MI with his family and enjoys soccer, volleyball, and keeping up with Cisco innovations.
Manager of Advanced Technology SolutionsREAD BIO
Mike has spent nearly twenty years working in Manufacturing Environments, with technical experience in the design, implementation, and ongoing support of machine control systems. It was during this time he realized the potential of expanding these systems and the benefits of allowing them to communicate with each other and various enterprise systems. He earned his degree in Mechanical Engineering from Michigan Tech University and later attended Cisco Networking Academy at Henry Ford College where he expanded on his knowledge at CCNA and CCNP levels.
Mike began his career at KLA Laboratories in 2010 as a Network Engineer. He has worked successfully with advanced routing and switching, Wi-Fi, and the Internet of Things/OT for customers in various industries such as enterprise, sport, entertainment, financial, and manufacturing. Mike has mentored several of his colleagues and continues to foster growth within KLA.
A/V Solutions ConsultantREAD BIO
“Our clients become believers.”
From presidents, pop stars and the pope, to music festivals with 100,000 fans and keynote addresses with 100 guests, Neil Sever’s passion is achieving audio perfection that presents clients at their best. As events production manager and front of house (FOH) engineer at KLA Laboratories since 2005, Neil and KLA’s experienced production staff work tirelessly behind the scenes to ensure that the intricate audio/visual systems they rent, design and implement for events run smoothly. Equally valuable to clients is the preparation, grace under pressure and immense skill exhibited by Neil and his team when inevitable glitches do occur, which are assessed and corrected immediately.
Neil, who was associated with KLA for 10 years prior to joining the company, has grown the department by over 500% in the past 11 years. He also works closely with KLA’s other divisions to implement innovative wireless solutions and systems to enhance the event experience for attendees.
Since the age of three when he starting playing drums and piano, Neil’s first love has always been music. Both on and off the road, he has installed PA systems, mixed sound for internationally-renowned artists and performed in a band since his teens.
Director of InfrastructureREAD BIO
“Customer satisfaction is what it’s all about.”
One phone call from Tony Raubolt and an interview with Tommy Cataldo was all it took for Walter Szpulak to join the company as a project manager in 2015 after a successful 28-year career as an estimator, technician and project manager with Clover Electric Inc. in Ohio and Motor City Electric Co. in Detroit.
Walter, who was promoted to Director of Information Structure at KLA in 2016, oversees seven project managers. He reviews all proposal estimates as well as the financials over the course of completing jobs for every KLA client. Whatever the customer’s industry, from automotive to sports to petroleum, outstanding service, open communication and honesty are of paramount importance to Walter. He appreciates the supportive, family-focused environment at KLA.
Walter plays hockey and has completed 13 full, 26.2-mile marathons. He has an Associate of Arts degree in liberal arts from Macomb County Community College and is working on his Bachelor of Arts degree in public affairs from Wayne State University. He resides in Clinton Township, Michigan.
Director of Network ServicesREAD BIO
“Customer service is my main objective.”
A serendipitous service appointment in 2011 at the home of Matt O’Bryan, then president and COO of KLA Laboratories, resulted in a new career path for AT&T technician, John Sattler. After striking up a conversation and impressing KLA’s Dwaine Polio during a subsequent interview, John joined the company as a network support manager and network engineer.
Working primarily on the Ford Motor Company account for almost seven years, John assisted in maintaining and repairing network infrastructure at 85 of the automaker’s data centers and business and engineering locations in Michigan, as well as over 125 additional sites across the United States. In March 2016, he was promoted to director of network services, leading a team of 25 skilled engineers and support staff that handles Day 1 Network Planning, new and refresh deployments, and Day 2 support services. Other clients include Cisco Systems, Inc., CenturyLink, Dimension Data and AAA Life Insurance Company in Michigan, Georgia, Tennessee, Illinois, and Florida.
John is certified in Cisco CCNA, CCNA Wireless, CCDA and CXFS. He also proudly serves as a police reserve officer, a role he has fulfilled for the city of Woodhaven, Michigan for the past 14 years.
Senior Project ManagerREAD BIO
Senior DAS Project Manager
“I am inspired by new challenges every day.”
When he attended his first Detroit Tigers game at six years old, Don O’Bryan realized for the first time that his father, Pat O’Bryan, then president of KLA Laboratories, was in charge of the sound system at Tiger Stadium. Eleven years later, when his dad set him up as a cameraman at the iconic ballpark, Don’s career path in the audio/visual systems industry was forged.
While earning his Bachelor of Arts degree in journalism from Arizona State University in 1982, Don was a videotape editor at World Audio Video Entertainment (WAVE), and worked on some of the first music videos to air on MTV. He moved home, began videotaping horse races at KLA client, Northfield Downs, and officially joined his father’s company in 1976. Don was promoted to vice president of sales in 1991 after his father died and his mother, Norma, took over the family business. He became an installer technician, and since 2013, Don has served as senior DAS project manager, working on every major sports venue in Michigan in addition to sites throughout the United States such as prisons, hospitals, casinos, even limestone mines.
Don’s dedication to his mother, his clients, his family-owned company and his wife runs deep. A new commitment to exercise and a healthy diet helped Don lose 60 pounds in 2016.
Project/Customer Relations ManagerREAD BIO
“If you incorporate the best qualities and skills from people you look up to, you will be successful.”
Steve started his professional career at the GM Warren Tech Center as help desk support and field services for network tickets/troubleshooting. He then went on to work for Blackbox, formerly Vista Communications, low voltage services with the local IBEW 58 and Nortel Networks on numerous Verizon accounts. Steve worked with Verizon for 12 years as a Cell Technician, In-Building System Performance/Field Technician, and In-Building RF Engineer/Sales Major Account Support. He’s received numerous customer support awards during his time at Verizon, including Most Valuable Network Employment in his region. Steve had worked alongside KLA for the past six years while at Verizon, working on Distributed Antenna Systems (DAS). He felt KLA was always professional and family oriented with a never-say-no attitude. In January 2019, Steve started working with KLA as a Project/Customer Relations Manager.
Steve is PMI certified from Fayetteville Technical Institute, iBwave level 2 certified, and Level 6 Technician IBEW for low voltage. He considers himself a foody and loves cooking, as well as swimming, billiards, golf, and any sports-related activities. He has a cabin up north where he enjoys spending time with his family around the bonfire. He is currently obtaining his PMP certification this year.
Senior Manager of A/V SolutionsREAD BIO
“KLA Is where passion meets innovation to create something special.”
John was raised in West Bloomfield and Novi and then went on to school at Michigan State University. He started working at KLA as an intern between his junior and senior year of college. He then graduated from Michigan State with a bachelor’s degree in Telecommunications. After graduation, John started working with KLA and is now Senior Manager of the AV Solutions Group. The group has received multiple awards from Michigan Meetings + Events Magazine as part of their “Best of” awards for their AV and Event Production work.
John is the official Game Day DJ for the Detroit Lions! He has a passion for music; he enjoys playing, mixing, and experiencing live entertainment and concerts. His other interests include snowboarding, golf, hockey, and traveling.
Director of Human ResourcesREAD BIO
“I am impressed every day by the people and culture at KLA. Everyone has a sincere interest and takes enjoyment in the success of others.”
Andrew was Born in Mississauga, Ontario and grew up in the Toronto and Southeast Michigan areas. He attended the University of Michigan Flint and received his Bachelor of Science in Healthcare Administration with minors in Organizational Behavior and Human Resource Management. He worked for McLaren Healthcare in Human Resources for 10 years focusing on employee and labor relations prior to coming to KLA.
Andrew is the Director of Human Resources at KLA Laboratories and has been with the company for two years. In his free time, he enjoys being with friends and family and spending time in Northern “up north” Michigan. He also enjoys flying and is currently working on receiving his Pilot’s License.
Director of OperationsREAD BIO
“I strive to exceed KLA’s high standards of excellence every day.”
Nick Vettraino possesses a passion for sports, so his first job out of college as a statistics consultant for ESPN in Connecticut on the network’s Stats and Analysis Team was a great fit. But he missed his family in Michigan, and moved back in 2010 to utilize the skills he honed at ESPN in his new role at KLA Laboratories. Nick was quickly promoted to Operations Manager in 2011, taking over responsibility for day-to-day operations.
In 2016, Nick was promoted to Director of Operations where he leads a team of 45 installer technicians and oversees purchasing, safety, and logistics. This includes coordinating both labor and material needs for job sites globally as well as training and scheduling for KLA’s installation team. It was his responsibility to coordinate the opening of KLA’s Technical Engineering Center in Dearborn, Michigan in 2015, which provides additional space for the company’s network and wireless in-building services.
Nick served as the defensive line coach for the Brother Rice High School varsity football team, helping them win three state championships. He earned a Bachelor of Arts in Psychology from the University of Michigan in 2007, and recently enrolled in the Wayne State University Masters of Business Administration program. Nick and his wife, Erin, reside in Farmington Hills, Michigan.
Human Resource GeneralistREAD BIO
“A can-do attitude, positive personality, and strong work ethic are the primary ingredients for success.”
Born and raised in Detroit, Michigan, Charone spent over eight years working on the Assembly Line at Ford Motor Company before taking the Education Buyout Ford offered to attend Baker College. While at Baker College, she completed her Bachelor of Business Administration with a major in Human Resource Management. She had previously attended college at Tennessee State.
Charone began her career at KLA in April 2018 as a Human Resources Generalist. The family culture and team environment were exactly what she was looking for in an employer, and what ultimately drew her to KLA. In her free time, she loves to travel, spend time with her family and friends, and regularly attends church service.
Chief Financial OfficerREAD BIO
“If one succeeds, we all succeed.”
For over 26 years, Sean Galbraith has honed a highly sophisticated, extremely tactical skill set in the complex accounting and commercial debt restructuring arenas. In 2007, the former CFO of Aztec Manufacturing and Eclipse Capital Group collaborated closely with Matt O’Bryan, then president and COO of KLA Laboratories, in an independent contractor role during very difficult economic conditions and in 2010, was named KLA’s CFO.
Sean is responsible for KLA’s internal financial reporting and forecasting, long-term strategy, bank financing and overseeing accounts payables and receivables. He is the primary liaison between KLA and its bank, insurance company and other business partners, steering a team of eight, including himself. His vast knowledge, targeted approach and implementation of a specialized financial software program have been the keys to cementing KLA’s ability to optimize its operations.
Sean received a Bachelor of Business Administration in accounting from Albion College in 1989. He currently resides in Farmington, Michigan.
Director of Public RelationsREAD BIO
“I am very proud to serve as KLA’s ambassador introducing potential customers to all KLA has to offer.”
Growing up, it was always Mary O’Bryan’s dream to work at KLA Laboratories and follow in her father’s (the late Pat O’Bryan’s) footsteps. She started working for her family’s business in 1986 as a receptionist and later tried her hand in the accounting department, but she wanted more. In 1991, when her mother, Norma O’Bryan, took over the company after her father’s death, Mary transitioned into the sales department. Mary has always taken it upon herself to begin educating herself on the myriad of equipment and services offered to KLA’s clients, including audio/visual systems, network integration, and wireless solutions.
Mary’s experience at the company serves her well in her current position as Director of Public Relations. She has helped build the department over the past several years, along with the Marketing department, helping to expand KLA’s services nationally and globally. Mary is proudly celebrating her 33rd anniversary with KLA this year. She serves on the Board of Directors for the Dearborn Area Chamber of Commerce, presides on the Board of Directors of the East Dearborn Downtown Development Authority and was recently elected to the Michigan Council of Women in Technology’s Advisory Board.
Mary studied business and marketing at Kaplan University. She loves to hunt for antiques at flea markets and garage sales with her daughter Megan. Mary is proud of her younger brother Matt, and his innovation and ingenuity that has built KLA into a world-class entity.
Marketing CoordinatorREAD BIO
“Marketing is about sharing your passion.”
Prior to joining KLA Laboratories in 2018, Kelly graduated from Western Michigan University with a Bachelor of Business Administration, with a major in Marketing. After college, she continued her career as an Assistant Manager at a major retailer in Indiana. She moved back to the metro-Detroit area in 2018 and joined KLA Laboratories as an Administrative Assistant. After a couple of months at KLA, she was quickly promoted to Marketing Coordinator. Kelly is responsible for all forms of print and digital media at KLA including managing KLA’s social media and website, and creating content for presentations, brochures, and advertisements. Kelly has also coordinated several KLA events including the annual KLA charity golf outing.
Kelly is from Livonia, Michigan, but recently moved to downtown Detroit. She enjoys spending time with her family and exploring Detroit during the weekends.